CRM – Management of Customer Relationship
A good relationship with your customers is crucial to your business. With emalo you can respond to the specific needs of different customer groups in an attentive and personal way. The contact manager shows discussions and agreements, the status of offers, sales, commission and order opportunities in their relations with each other. All compact at a glance.
Analysis of quotations and assessment of business opportunities
How big is the chance that an offer will lead to an order or contract? emalo helps you to comprehend the possibility. Furthermore, you can find out the reasons why an order has not been placed. This will give you a good overview of your order opportunities.
Sales representatives and commission
emalo always provides for a current overview of the turnover achieved per sales representative or seller and compiles a commission statement with one click.
Active marketing and targeted approach to customer
The dynamic target groups of emalo enable you to group the recipients of newsletters, i.e. based on their purchase behavior. If a buyer of a notebook has not yet bought the spare rechargeable battery you will be able to offer this additional product by a personal message.
Integrated serial e-mail function
Use a suitable template to send personal e-mails to very specific target groups. Even that is easy with emalo. Customers who you’ve been in contact with over a certain period of time or currently had no contact with can be easily sent a personal message.